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Questions about planning your reunion, trouble with your account, or feedback on Grove. The answer may already be below; if not, a real person will get back to you.
Getting started
Still stuck? Email us about this →Inviting family
Still stuck? Email us about this →Questions about Auntie
Auntie is Grove's AI helper. Here are plain answers to what families ask most.
What is Auntie?
Auntie is Grove's AI helper. She's not a person. She answers questions about your reunion and your family, helps organizers plan, and can help you tell your own stories. Her answers are marked AI, so check anything important.
What can Auntie see?
Only what you can already see in Grove. If something is private to someone else, she can't see it and won't tell you about it.
Will Auntie share my stories?
No. A story you tell with Auntie stays private until you tap Share with family, and you can make it private again anytime.
What does Auntie keep, and for how long?
Your conversations with her, stories you haven't finished, and anything you ask her to remember. Each is kept for a set time so you can pick up where you left off. You can see each one, with the date it goes away, and delete it yourself in Settings, under Privacy & your data, then What Auntie keeps.
Is what I share used to train AI?
No. Your words and photos are never used to train AI.
Does Auntie do things without asking?
No. Auntie suggests and you decide. Nothing changes in your reunion until an organizer approves it, and messages she drafts go out only when an organizer sends them.
How do I turn Auntie off?
Tap Hide Auntie at the bottom of her panel to hide her button on this device. To stop her using your things, switch off the choices under What Auntie may do in Settings, Privacy & your data. Turning something off works right away.
Can I change how Auntie looks or stop her moving?
Yes. In Settings, Privacy & your data, pick the look you like, or show her as a still picture with no movement. She's the same Auntie in every look.
Is Auntie for kids?
Auntie's AI help is for adults. Nothing of a member under 18 is used by Auntie.
Support
support@grovereunions.comHelp with your account, your reunion, or a bug. Include your reunion name so we can find it fast.
Privacy & data requests
privacy@grovereunions.comData export or account deletion (also available in Settings → Privacy & your data).
Report abuse or a safety concern
support@grovereunions.comYou can report a post, message, or person right where you see it, and your organizers will review it. To reach Grove directly, email us with what happened and the reunion name. We act on reports within 24 hours.
Grove Reunions · 21200 S. La Grange Rd, Frankfort, IL 60423