Terms of Service

Last updated: November 9, 2026. The prices, plans and fees below apply to accounts created and plans bought from November 8, 2026. Free accounts created before that date keep the features they have today until January 1, 2027, as described under “Plans and what's included.”

Grove Reunions is operated by Grove Community, LLC. In these terms, “Grove,” “we,” and “us” mean Grove Community, LLC, doing business as Grove Reunions.

Agreement

By using Grove Reunions, on the website or in the Grove Reunions app, you agree to these terms. If you are organizing an event, you are responsible for the content and communications sent through your Grove workspace.

Accounts

You need an account to organize a reunion. Guests can RSVP without an account using a personal link. You are responsible for keeping your account credentials secure. You must be at least 18 years old to create an account. Parents, guardians, and organizers may add children to their family and RSVPs; see the Privacy Policy section on children's information.

Plans and what's included

Grove Reunions has a Free plan and paid plans. What each plan includes is shown on our pricing page at the time you sign up or buy.

Free plan. The Free plan includes planning and tasks, building a reunion and its invite page, sharing your link, the roster and household RSVPs, the schedule, polls, potluck, a budget draft, the family tree, stories, the photos and memories shared in your family's space, the reunion's history, and access to and a copy of your own data. The family tree, stories, photos and reunion history always stay free. The Free plan does not include video meetings or live video hosting, card payments, payment tracking, activity sign-ups or check-in, roster or money exports, treasurer tools, AI features, text messages or meeting recordings.

Free accounts created before November 8, 2026. These accounts follow the Free plan above from January 1, 2027. Until then they keep the features they have today. There is no extension past January 1, 2027 for any reunion. We do not charge you automatically when the Free plan changes, and we do not delete your reunions, roster, RSVPs, family tree, stories, memories or other content because of the change.

Paid plans. Grove Reunions Essentials is $79 and Grove Reunions Pro is $149, each bought once for one reunion. Grove Annual is $299 a year and covers up to 3 Pro reunions during each paid year. A paid plan includes what was described when you bought it, for the reunion it was bought for. Changes to the Free plan do not reduce what you already bought for that reunion.

Paid activations do not expire. Essentials and Pro stay on for the reunion they were bought for; they have no end date. An activation covers that reunion only, not your account or other or later reunions. Paid plans do not include unlimited video meetings, text messages or AI features; those are offered separately, for example Grove Live video plans and single meeting passes, as described on our pricing page.

Earlier terms stay with the reunion bought under them. A reunion activated under our earlier terms keeps the benefits described when it was activated, including no Grove fee on its guest payments, for that reunion for as long as it exists. Those benefits do not carry over to your account or to other reunions. A new reunion you activate later uses the prices and fees in effect when you activate it.

No automatic charges. You are only charged when you choose to buy something. A subscription renews only if you agreed to renewal when you bought it, and you can cancel future renewals anytime.

Payments

Collecting card payments and tracking payments in Grove require a paid plan. Payment collection between organizers and attendees is handled through Stripe Connect. Funds go directly to the organizer's connected Stripe account. Grove creates the checkout for each payment, but the money is paid into the organizer's own account. Grove does not hold or have access to collected funds. Grove receives only its own fee where one applies (see “Grove fees” below, and Grove Commons). Stripe's terms of service apply to all payment transactions.

Grove fees. For a reunion activated with Essentials, Grove keeps a fee of 1.5% + $0.49 on each successful card payment a guest makes; with Pro or Grove Annual, 0.75% + $0.29. This is Grove's fee, separate from standard card processing fees, which are charged to the organizer's account. The fee is charged once per successful card payment, including each installment, and Grove's fee on any one card payment is never more than 15% of that payment. There is no Grove fee on payments an organizer records by hand (cash, check or a payment app), and no fee when nothing is charged. If a card payment is refunded in full, Grove returns its fee on it; if it is refunded in part, Grove returns a proportional share. We will give at least 30 days' notice before changing a fee. A reunion activated under our earlier terms keeps no Grove fee on its guest payments, for that reunion only.

Grove's Grooves. Celebration is $29 for one event, bought once, and never expires for that event. Grove keeps 7% of each ticket sold for a Grooves event. On deposits and other card payments for a Grooves event, Grove's fee is 1.5% + $0.49 per payment, separate from standard card processing, and starts only after we notify the host as above. A payment never carries both fees.

The organizer is the seller. When you collect money from guests through Grove, by card or as a manual payment you record (cash, check, or a payment app), you are the seller and the guest is paying you. Grove is not a party to payments between organizers and guests. Grove Community, LLC does not hold those funds and can't issue refunds on an organizer's behalf.

Organizer responsibilities. As the organizer collecting money, you are responsible for:

  • Setting your own refund policy and honoring it. You can add it to your reunion's pricing so guests see it before they pay.
  • Giving refunds when they are owed.
  • Responding to chargebacks and payment disputes on your account.
  • Any taxes on the money you collect.

Stripe's terms. When you connect payouts, you open your own Stripe account and agree to Stripe's terms, including the Stripe Services Agreement and, where it applies, the Stripe Connected Account Agreement. Your Stripe account is between you and Stripe.

What you can collect for. Grove may only be used to collect money for reunions and related gatherings: registration, tickets, shirts, meals, lodging, and activities. Do not use it to sell unrelated goods or services, or for any business Stripe prohibits under its restricted businesses list.

If these payment rules are broken, we may suspend payment collection for that reunion or workspace.

Grove Commons

Grove Commons is the part of Grove for communities that gather again and again (creators, clubs, chapters and similar groups). The rules above apply, with these additions.

The host is the seller. When a Commons host sells tickets, the buyer is paying the host, through the host's own connected Stripe account. The host is responsible for the event, its refund policy, refunds, chargebacks and taxes, as described above for organizers.

Grove's platform fee. Grove keeps 7% of the price of each paid Commons ticket as a platform fee. It is collected by Stripe at the moment of payment as an application fee, and the rest goes to the host's account. Card processing fees are charged by Stripe to the host's account. There is no monthly fee and no fee on free tickets. The fee is shown to the host before they sell. If a host refunds a ticket, Grove's fee on it is not returned. We will give at least 30 days' notice before changing the fee.

Buyers. Buying a Commons ticket does not require a Grove account. Your ticket is sent to the email you give at checkout; anyone with your ticket link can show it, so keep it private. Questions about an event or a refund go to its host.

What hosts can sell. Tickets to gatherings the host runs for their community. The restricted businesses rule above applies.

Content

You retain ownership of content you post on Grove. By posting, you grant Grove a license to display that content to other members of your group. Organizers can moderate and remove content within their workspace. Grove may remove content that violates these terms.

Acceptable use

Grove is built for reunion planning and family/group community. Do not use it for spam, harassment, illegal activity, or commercial purposes unrelated to group event planning. Organizers are responsible for moderating their community spaces.

Objectionable content and abusive users

Grove has no tolerance for objectionable content or abusive users. Do not post or send anything that is hateful, harassing, bullying, threatening, sexually explicit, violent, or otherwise abusive, and do not use Grove to target, intimidate, or impersonate anyone. These rules apply everywhere on Grove: posts, comments, chat messages, direct messages, Story Circle messages and recordings, memories, photos, videos, and profiles.

Report it. Anyone in a group can report a post, comment, chat message, direct message, Story Circle message, memory, or person's profile, on the website or in the app. A report goes to the organizers of that family or group, who review it and can hide the content.

Block people. You can block another member of your group. You will no longer see their posts, comments, or messages, and they can't start a direct message with you. You can unblock them anytime.

Tell us. You can also report content or a person directly to Grove at support@grovereunions.com. We review every report sent to support and act on it within 24 hours: we remove content that breaks these rules and remove the accounts of people who post it or who abuse others.

Text messages

Text messages are optional, are not part of the Free plan, and are sent only to people who opt in on grovereunions.com. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive texts is not a condition of purchase or RSVP. Carriers are not liable for delayed or undelivered messages. The full terms for our text program are in our Text Message Terms, which are part of these terms.

Service availability

We aim for high availability but do not guarantee uninterrupted service. We will notify users of planned maintenance. Data is backed up regularly through Supabase's infrastructure.

Cancellation

You can cancel your account at any time. You can request a copy of your data or ask us to delete your account from Settings, Privacy & your data on the website, from More, Delete my account in the app (or email privacy@grovereunions.com). We confirm your request by email and reply when it's done. Paid plans can be refunded in full within 14 days of purchase, as long as no guest payments have been collected through Grove under that plan.

Changes

We may update these terms. We will email account holders about significant changes and post the date they take effect. If a change reduces what a plan includes, we will email account holders at least 30 days before it takes effect. A change does not reduce what you already bought. If you do not agree with a change, you can stop using Grove and download a copy of your data or ask us to delete your account, as described under Cancellation. Continued use after a change takes effect means you accept it.

Contact

Questions about these terms can be sent to legal@grovereunions.com.